The ticket counter can be found on the upper portion of the CTA station between Gates V and U. The bus slip arrives and departs from Gate X around the corner from the ticket counter.
Bus will board at curbside bus pickup/drop-off area at Bayside Marketplace near the Torch of Friendship monument. Boarding area is on NE 4th Street, east of Biscayne Blvd, near flags and in front of Miami Visitor's Center kiosk.
Bus will board from the four intercity bus bays at the Golden Glades Multimodal Facility. The intercity bus bays are located next to the Tri-Rail pedestrian bridge and across from the parking garage. Parking is available in the garage.