Bus will board on the south side of the intersection of Townsend St and 5th St. The stop is located at a white curbside designated by a green FlixBus sign. Across the street is the "User Testing" building and several bike racks. Please stay clear of the green bike lane.
The ticket counter can be found on the upper portion of the CTA station between Gates V and U. The bus slip arrives and departs from Gate X around the corner from the ticket counter.